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Welcome to the Microsoft Dynamics CRM Online Video Gallery Microsoft Dynamics CRM Online equips business professionals with online and offline access to customer information through a full suite of marketing, sales and service solutions within a familiar Microsoft® Office Outlook® interface to ensure rapid user adoption and fast results. These videos will introduce you to Microsoft CRM Online functions and capabilites. |
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Video: General Overview - Time: 15:00
This video will provide a navigation overview of Microsoft Dynamics CRM Online via the Outlook client and Internet Explorer Web Browser. |
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Video: Sales Overview - Time: 12:00
This video will show the sales features in Microsoft Dynamics CRM Online from creating a lead that leads to an opportunity that then leads to a quote. |
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Video: Customer Service Overview - Time: 14:54
This video will provide an overview of the customer service functionality in Microsoft Dynamics CRM Online. |
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Video: Reporting Overview - Time: 15:29
This video will show the reporting capabilities in Microsoft Dynamics CRM Online. |
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Video: Bulk Data Export Overview - Time: 7:15
This video will show how to leverage an open source solution to export data from Microsoft Dynamics CRM Online. |
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Video: Data Migration Overview - Time: 10:00
This video will show the out of the box methods (import data wizard & data migration manager) to import data into Microsoft Dynamics CRM Online. |
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Video: Customization Overview - Time: 13:00
This video will show how easy it is to modify existing entities or creating new entities in Microsoft Dynamics CRM Online. |
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Video: Entity Relationship Overview - Time: 11:00
This video will show to how easy it is to create relationships between CRM Online entities (ie Accounts, Contacts, Opportunities, …). |
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Video: Workflow: Sales Process Overview - Time: 25:00
This video will show to how easy it is to utilize workflow to create a sales Process. |
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Video: Add User: Adding a new user - Time: 06:45
This video will show to how to add a new user in Microsoft Dynamics CRM Online. |
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Video: Introduction to custom proposal solution using Word - Time: 05:45
This video will introduce a software + software as a service using MS Word and Microsoft Dynamics CRM Online. |
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Video: Working with Accounts & Contacts - Time: 05:30
This video will show how to work with Accounts & Contacts within Microsoft Dynamics CRM Online. |